CONTACT US

Our Customer Service and Technical Support groups set us apart from other proficiency testing providers. Our approach is simple - your satisfaction is our top priority. At API, you can expect your business to be handled in a responsive, friendly, and professional manner.

 
  EMAIL
CustomerService@api-pt.com for order or shipment questions.

TechSupport@api-pt.com for proficiency sample, testing, and reporting questions.

AccountsReceivable@api-pt.com for accounting questions.

DataDirect@api-pt.com for API DataDirect™ questions.
 
  PHONE
800.333.0958 (8 AM - 5 PM Eastern Time, Monday through Friday)
231.941.5887
 
  FAX
231.941.7287
 
  ADDRESS
  American Proficiency Institute
1159 Business Park Drive
Traverse City, MI 49686
 
  REMITTANCE ADDRESS (Clinical accounts only)
  American Proficiency Institute
P.O. Box 72465
Cleveland, OH 44192-0002