CONTACT US

  EMAIL
CustomerService@api-pt.com – Submit orders and changes to existing orders, website assistance, account changes, shipment questions, and more.

TechSupport@api-pt.com – Off-schedule testing, reporting questions, instrument and sample troubleshooting, and more.

AccountsReceivable@api-pt.com – Statement questions, invoice requests (existing orders only), payment submissions, and more.

DataDirect@api-pt.com – DataDirect set-up, questions, and assistance.

PriceEstimate@api-pt.com- Receive a customized price and product comparison alongside your current proficiency testing provider. Simply email your current order confirmation or renewal order form.

  PHONE
800-333-0958
Monday thru Friday (excluding major holidays)
9:00am-12:00pm and 1:00pm-4:00pm Eastern Time

  FAX
855-900-6119

  ADDRESS
  American Proficiency Institute
1159 Business Park Drive
Traverse City, MI 49686

  REMITTANCE ADDRESS (CLINICAL ACCOUNTS ONLY)
  American Proficiency Institute
Department 9526
PO Box 30516
Lansing, MI 48909-8016