COVID-19

API is committed to maintaining our high level of customer service, while preserving the health and safety of our employees during the COVID-19 crisis. API is currently limiting on-site staffing and consequently, we are reducing our phone hours. Emails and our Live Chat feature will continue to be serviced as usual during regular business hours, and we encourage you to use these ways to contact us. In addition, the Knowledge Base section of our website provides answers to many frequently asked questions.

Thank you for your patience and understanding while we navigate these difficult times.

RAPID TURNAROUND TIME

Test evaluations are available online for viewing and printing within 18 days of the result form submission due date, so managers can facilitate prompt corrective action if necessary. For participants choosing to receive paper evaluations, they normally arrive in the mail within two weeks after they are available online.

CALENDAR

ANNOUNCEMENTS

  • Apr 6
    Immunology Replacement Deadline
  • Apr 15
    Immunology PT Results Deadline
  • Apr 16
    Hematology Evaluations Graded
  • Apr 20
    Chemistry-Misc. Shipment
  • Apr 27
    Chemistry-Misc. Replacement Deadline
  • May 1
    Immunology Evaluations Graded
VIEW FULL CALENDAR

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